For the purposes of the Data Protection Act 1998, we control all personal data provided to us from customers and prospective customers by telephone, mail, and email. Online bookings are held on a third party data PCI compliant server powered by “SuperControl”. SuperControl is responsible for the collection of personal details from you including your name and address and credit/debit card details. Credit & Debit Card transactions are handled by SagePay and these details are not stored on our- company computer system. The booking system and payment system are both PCI vetted.
We may need to pass on your personal details to Housekeepers and others responsible for your holiday including, where applicable, our insurers, your credit/debit Card Company or bank.
If you provide your email address to us, you agree that we may send information to you by email in relation to our Services and in relation to any new services, initiatives or events. You will have the opportunity to unsubscribe from any such emails at any time.
Your data will never be sold but as members of Premier Cottages (a marketing collective of the best four and five star cottages in the UK) we have agreed to supply to Premier Cottages Ltd the names, postal and email addresses of all guests booking with us or proposing to book with us during the previous year, in order that these guests/potential guests may be sent a Premier Cottages brochure and sent promotional emails from time to time. If you book with us you are indicating your consent to receiving these communications from us unless you let us know otherwise, which you can do at the point of booking by ticking the Marketing Notes box at the bottom of this form, near the signature box. If at any time you would like your details removed from this list all you need do is to click the unsubscribe link on any of the emails or contact us on office@TheHyningEstate.com and we will arrange for you to be removed from the database.
We have to share your details with our booking system, SuperControl for the purpose of them delivering their service to us.
Both SuperControl and TripAdvisor provide verified reviews services and we may ask either of them to send you an email invitation to submit a review about your stay. We will NEVER sell your details to any third party. You consent to us providing your details to SuperControl and TripAdvisor in this way. You will have the opportunity to unsubscribe from any such emails at any time.
Except where expressly permitted by the Data Protection Act 1998, the company will only deal with the personal details you give as set out above. The company has appropriate security measures in place to protect this information.